Thank you for choosing Konark Astrology. This Refund Policy outlines the terms and conditions under which refunds will be provided for our astrology and Vastu consultancy services. By accessing or using our services through the website https://kntiwari.com/, you agree to comply with and be bound by this Refund Policy.
1. Consultation Fees
1.1 Payment:
- Consultation fees are due in advance to confirm a booking. Payment is required to secure an appointment slot.
1.2 Refund Eligibility:
- Refunds are eligible under the following circumstances:
- If a cancellation request is received within 2 days before the scheduled appointment.
- If Konark Astrology cancels a consultation due to unforeseen circumstances.
1.3 Non-Refundable Services:
- Services that have been substantially rendered, including completed consultations, are non-refundable.
2. Cancellation Process
2.1 Client Initiated Cancellations:
- Clients must notify Konark Astrology of any cancellation by contacting us directly or following the cancellation process specified on our website.
2.2 Refund Processing:
- Approved refunds will be processed using the same payment method used for the original transaction. The time taken for the refund to reflect may vary depending on the payment provider.
3. Rescheduling
3.1 Rescheduling:
- Clients may request to reschedule an appointment with a minimum notice period of 1 days before the scheduled appointment.
3.2 Non-Reschedulable Services:
- Some services may not be eligible for rescheduling. Please refer to the specific service terms for details.
4. Exceptional Circumstances
4.1 Force Majeure:
- In the event of unforeseen circumstances such as natural disasters, Konark Astrology reserves the right to modify or cancel services without prior notice.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@kntiwari.com.